Privacy Policy

Last updated: March 25, 2026

1. Introduction

This Privacy Policy describes how NuVoxel LLC ("we", "us", "our") collects, uses, and protects your information when you use FillaIQ ("the Service").

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign in with a third-party provider (Google, GitHub, or Microsoft), we receive your name, email, and profile picture from that provider.

Inventory Data

The Service stores data you provide about your workshop inventory, including filament spools, hardware items, weights, colors, NFC tag identifiers, and organizational structure (locations, racks, shelves).

Device Data

If you use FillaIQ hardware (scan stations, shelf modules), the devices transmit sensor readings such as weight, color, and NFC tag data to the Service.

Usage Data

We may collect basic usage information such as IP addresses, browser type, and pages visited to maintain and improve the Service.

3. How We Use Your Information

• To provide and maintain the Service
• To authenticate your identity
• To send transactional emails (verification, password reset)
• To respond to support requests

4. Data Sharing

We do not sell your personal information. We may share data only in the following cases:

• With your consent
• To comply with legal obligations
• With service providers who assist in operating the Service (e.g., hosting, email delivery), under contractual obligations to protect your data

5. Data Storage and Security

Your data is stored on servers in the United States. We use industry-standard security measures including encryption in transit (TLS) and at rest to protect your information.

6. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your inventory data

8. Cookies

The Service uses essential cookies for authentication and session management. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page.

10. Contact

Questions about this Privacy Policy? Contact us at mike@nuvoxel.com.